Job description

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To apply please email your resume to careers@sonus.com

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If you are a Licensed Hearing Aid Dispenser who enjoys making a difference in people's lives, consider joining our team as a Hearing Aid Dispenser Trainee at our Los Angeles, Santa Monica, and Mission Hills clinics. We are looking for exceptional talent!

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About Sonus:

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Sonus Hearing Care Professionals is a leader in the hearing healthcare industry, and it’s our mission to provide excellence in hearing healthcare, one patient at a time. Our patient-centered approach means we put the patient first. We also take great pride in making positive contributions to the communities we serve.

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Responsibilities:

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• Provide testing, diagnostic evaluations, counseling, and patient care. Attend to both scheduled and walk-in patients.

• Report patient test results to originating referral source or appropriate staff member for tracking and documentation and maintain all clinical records and charts as specified by Serendipity Hearing, Inc.

• Sell hearing aids and accessories including batteries, special products, ALD'S, or any other product available through Sonus Hearing Care Professionals.

• Support the achievement of clinical operational variables and the monthly and annual goals set by Sonus Hearing Care Professionals.

• Support clinic operations by conducting quality control analysis of incoming hearing aids and maintenance of test areas, equipment and supplies.

• Assist with clinic organization and efficient operations and, on an ongoing basis, review Sonus Hearing Care Professionals clinical procedures, processes and systems and recommend improvements as necessary.

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Qualifications:

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• Demonstrated proficiency in hearing aid dispensing to include programmable hearing aids.

• Must be familiar with PC’s and conventional software packages.

• Excellent interpersonal skills that allow effective working relationships with patients, colleagues, and vendors.

• Strong customer service orientation, good problem solving skills and excellent organizational skills.

• Demonstrated ability to generate appropriate annual revenue targets

• Diagnostic testing or dispensing experience is desired but not a requirement.

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Schedule:

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Monday through Friday; 8:30 am – 5:00 pm

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Salary and Benefits Package:

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• Competitive Salary based on level of experience and licencing.

• We pay for licensing costs and provide several annual CEU training opportunities.

• Medical, Dental, Vision, Life, Disability, 401(k) with Employer Matching

• 15 Paid Vacation Days

• 7 Paid Holidays

• 6 Paid Sick Days

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A background check is required of the final candidate.

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Serendipity Hearing, Inc. d.b.a. Sonus Hearing Care Professionals is an Equal Opportunity Employer.

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Job Type: Full-time

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Salary: $55,000.00 - $65,000.00 per year

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Benefits:

 

• 401(k)

• 401(k) matching

• Dental insurance

• Employee assistance program

• Employee discount

• Flexible spending account

• Health insurance

• Life insurance

• Paid time off

• Professional development assistance

• Referral program

• Relocation assistance

• Retirement plan

• Vision insurance

 

Schedule:

 

• 8 hour shift

• Day shift

• Monday to Friday

• No weekends

 

Supplemental pay types:

 

• Bonus pay

• Commission pay

 

Ability to commute/relocate:

 

• Carlsbad, CA 92008: Reliably commute or planning to relocate before starting work (Required)

 

Experience:

 

• Customer service: 1 year (Preferred)

 

Work Location: One location